Stay naive

I am naive and I like to think all of you are too. Four years ago, I joined Toastmasters. Not because I had a specific goal in mind. I didn’t want to be a professional speaker. I didn’t feel the need to speak in public at all. I joined Toastmasters because I was naive. According […]

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UX Australia 2013 Day 1: Top 3 Insights

Here’s a highly synthesised version of the amazing talks I attended on Day 1 of UX Australia 2013. Microinteractions: Designing with details by Dan Saffer Design is not about solving wicked problems. A microinteraction does one task well. Product experience is only as good as its smallest experience. Create signature moments! Our billion-dollar baby: From […]

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Changing course

When we conduct usability testing, we always have a plan – a discussion guide or testing script that has the entire session mapped out to the finest detail (how to greet the participants, what tasks to give them, etc.). However, sometimes, you need to change your plans in the middle of testing, as I found […]

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